General Terms and Conditions
PastPay AI Invoice Assistant – Péntech Solutions Kft.
Version 1.0 | Effective from the date of publication on the website
These Terms were drawn up in Hungarian, and the Hungarian version is the legally binding one. This English translation is provided for convenience only. The official document is also available as a PDF (in Hungarian).
1. Provider details
These General Terms and Conditions (“GTC”) set out the conditions for using the PastPay AI Invoice Assistant service operated by Péntech Solutions Kft. Provider details: Full company name: Péntech Solutions Korlátolt Felelősségű Társaság Short company name: Péntech Solutions Kft. Registered office: 1022 Budapest, Bimbó út 7., Hungary Branch office: 2481 Velence, Ősz utca 5., Hungary Company registration number: 01-09-338535 Tax number: 26674119-2-43 MNB registration number: 26674119 Managing director: Benjamin Berényi E-mail: info@pentech.hu Phone: +36 30 368 71 14 Website: https://pentech.hu/ Service website: https://invoice-assistant.pastpay.com/ The Provider supplies the digital service defined in these GTC. Other activities of the Provider related to financial services are not covered by these GTC; the PastPay AI Invoice Assistant does not qualify as a financial, bookkeeping, tax advisory or accounting service.
2. Definitions and scope
GTC: these general terms and conditions, which form part of the contract concluded between the Provider and the User. User: the business, legal entity, sole trader or other business actor that orders or uses the Service. The Service is intended for business use. Service: the online service named PastPay AI Invoice Assistant, which extracts data from invoices and presents it in an exportable format. Website: the website used to sell and present the Service, primarily under the https://invoice-assistant.pastpay.com/ domain. Subscription: use of the Service for a defined period against a monthly or annual fee. Early Bird offer: a discounted introductory pricing package tied to the launch of the Service, available for the period or under the conditions indicated on the Website. Uploaded document: any invoice, receipt, PDF, scanned image, photo or other document uploaded to the Service by the User. Exported data: data extracted by the Service from an uploaded document and displayed or made downloadable in a structured format. These GTC apply to ordering the Service, subscriptions, payment, digital performance, use of the Service, and the related rights and obligations of the User and the Provider. The Service is primarily intended for businesses. By placing an order, the User declares that it is acting for business, professional or entrepreneurial purposes. If any mandatory legal provision grants consumer rights, these GTC do not exclude their application, but the Provider does not offer the Service for consumer use.
3. Description of the service
The PastPay AI Invoice Assistant is an online, subscription-based, software-as-a-service (SaaS) digital solution. Its purpose is to automatically extract the most important data from invoices uploaded by the User and make it available in a clear, Excel-compatible format. Planned features of the Service include in particular: • uploading and processing PDF, scanned or photographed invoices; • recognition of the invoice number, issue date, fulfilment date, payment deadline, partner details, net amount, VAT, gross amount, currency and other fields; • structured presentation of the data so it can be reviewed; • export in CSV or XLSX format; • introduction of further fields, line items, automations or integrations in future development. The Service is not accounting software, not a tax or accounting advisory system, and does not replace the review performed by the User, its accountant or finance staff. The purpose of the Service is administrative support and data extraction, not making independent business, financial or tax decisions. The Provider is not liable for damages arising from the use of the Service, in particular not for damages resulting from incorrect reading of invoices. The Provider may develop, modify, extend or technically restructure the features of the Service, provided this does not disproportionately reduce the essential content of an already purchased subscription. For features available on a beta, pilot, Early Bird or experimental basis, the Provider reserves the right to modify them at a faster pace.
4. Ordering, contract formation and acceptance of the GTC
The Service can be ordered through the Website. The main steps of the ordering process are: 1. the User selects the desired subscription package; 2. the User provides the necessary contact, billing and payment details; 3. before payment, the User expressly accepts these GTC and the privacy notice; 4. the User is redirected to the Barion payment interface; 5. upon successful payment, the Provider sends a confirmation and activates the Service within the delivery deadline set out in these GTC. The contract between the Provider and the User is concluded when the Provider confirms the successful payment or order by e-mail. A payment attempt on the Barion interface does not in itself constitute a contract if the payment fails or the Provider rejects the order for a lawful reason. Before submitting the order, the User must verify the accuracy of the data provided. Prior to payment, the User can correct erroneous data on the Website or in the payment flow. After the order has been placed, data changes can be requested through customer support. Acceptance of the GTC and the privacy notice is a precondition of purchase. Before payment, the User must declare by ticking a checkbox on the Website or the merchant page that they have read and accept the GTC and the privacy notice. The acceptance checkbox must not be pre-ticked. The contract is concluded electronically, does not qualify as a written contract, and the Provider does not file it separately. The Provider retains the order and the related transaction data in accordance with the law and its privacy notice. The language of the contract is Hungarian, unless the parties expressly agree otherwise. The Provider does not apply any code of conduct that would need to be referred to separately during contract formation.
5. Fees, Early Bird offer and subscription plans
The fee for the Service is the subscription fee indicated on the Website and in the payment flow. Fees are in Hungarian forint (HUF). Before payment, the User always sees the final amount payable. Invoices are issued in accordance with the applicable Hungarian tax and invoicing rules. The Provider may offer monthly and annual subscription packages. The annual subscription fee is due in a single amount and may include the discount indicated on the Website. The features, quantity limits, number of users, processable document volume or other limits belonging to a given package are indicated on the Website, on the payment page or in an individual agreement. The Early Bird offer is a discounted introductory offer. The Early Bird price communicated on the Website is available until the indicated date, while stocks or capacity last, or under other conditions determined by the Provider. Unless the Provider indicates otherwise, the Early Bird fee remains in effect as long as the User's subscription is continuously maintained and is not cancelled or terminated due to late payment. The Early Bird price cannot be transferred to another person or business unless the Provider gives prior written consent. If the User cancels their subscription and later re-subscribes, the Provider is not obliged to provide the previous Early Bird price. The Provider may modify the fees with prospective effect. The fee for a subscription period already started and paid for does not change. The Provider informs the User of fee changes in advance, within a reasonable period. If the User does not accept the modified fee, they may cancel the subscription before the next billing period.
6. Payment via Barion and recurring payment
Online bank card payments are executed via the Barion system. The Barion payment service is provided by Barion Payment Zrt. Barion Payment Zrt. is an electronic money institution supervised by the Central Bank of Hungary (MNB); licence number: H-EN-I-1064/2013. Further information about Barion is available at https://www.barion.com/en/. Bank card details are entered on Barion's secure payment interface during payment. Card details do not reach the Provider and are not stored by the Provider. The Provider receives information about the completion and status of the payment and the transaction data necessary to identify the subscription. During payment, the User is redirected to the Barion payment page. The success or failure of the payment is processed in the Barion system, and the Provider's system activates or does not activate the subscription based on the payment status returned by Barion. In case of a failed payment, the order is not fulfilled and the Provider is not obliged to activate the Service. In a subscription arrangement, the Service fee is due on a recurring basis according to the chosen billing cycle. In the case of recurring payment, the User consents in the payment flow and by accepting the GTC that the Provider may initiate recurring payment transactions via the Barion system according to the chosen subscription cycle for as long as the subscription exists or until the User cancels it. The Provider does not charge a separate fee for using the Barion payment method, unless it informs the User otherwise on the Website or in an individual offer. The Provider is not liable for any bank, card issuer or currency conversion costs that may arise during payment. In case of a refund, the Provider strives to process the refund through the same payment channel used for the payment. The bank and payment provider processing time of the refund may be beyond the Provider's control.
7. Performance, access and invoicing
The Service is a digital service. No physical delivery takes place. The Provider grants access by e-mail, through a user account or by other electronic means. The planned launch date of the Service is 30 September 2026. For Early Bird subscriptions purchased before launch, performance takes place on the launch day of the service or within 1 business day thereafter. For orders placed after the service launch, the average delivery time is within 1 business day of successful payment, typically shorter. If the launch of the Service is delayed by more than 30 days compared to the communicated launch date, the User is entitled to request a refund of the fee for the prepaid but not yet performed period, unless the parties agree otherwise. The Provider may send a confirmation e-mail about the successful payment or order. The Provider issues and sends the invoice electronically to the User. The User must provide accurate and true billing details. The Provider is not liable for delays or extra costs resulting from incorrect billing details. To activate access, the Provider may request the e-mail address of the User's contact person, company name, tax number, billing details and other data necessary to provide the service. The User is responsible for ensuring that the designated contact person is authorised to act on behalf of the business.
8. Cancellation, suspension and refunds
The User may cancel their subscription at any time via customer support or through the online interface provided by the Provider. Cancellation applies to the next billing period. As a general rule, the fee for a billing period already started and paid for is not refunded, and the User is entitled to use the Service until the end of the subscription period. In the case of an annual subscription, cancellation takes effect at the end of the annual period, unless the Provider decides otherwise at its own discretion or the law provides otherwise. The Provider may grant a partial refund on an equitable basis but is not obliged to do so. The Provider may suspend or terminate the subscription if the User fails to meet their payment obligation, uses the Service unlawfully or contrary to its intended purpose, infringes third-party rights, or materially breaches these GTC. Suspension does not release the User from paying fees already due. If the Provider is permanently unable to provide the Service for reasons attributable to it, the User may request a proportionate refund of the fee for the affected prepaid and unperformed period. Planned maintenance, temporary failure of third-party infrastructure, force majeure, or a fault remedied by the Provider within a reasonable time do not qualify as such a case.
9. User obligations and prohibited use
The User must use the Service lawfully, as intended and in accordance with these GTC. The User is responsible for being authorised to process the uploaded documents and for ensuring that uploading them does not infringe third-party rights, trade secrets, personal data protection rights or any other law. In particular, the User is not entitled to: • use the Service for unlawful purposes, deception, fraud or infringement of another person's rights; • disrupt or overload the operation of the Service, query it abusively in an automated manner, or circumvent its security measures; • reverse engineer, copy or modify the source code of the Service, or resell it without the Provider's permission; • upload viruses, malicious code or files that endanger the systems of the Provider or other users; • upload special categories of personal data or particularly sensitive information to the Service that is not necessary for invoice processing. The User must keep their login credentials confidential. The User is responsible for activities carried out through their user account, unless they can prove that the misuse occurred for reasons not attributable to them and they notified the Provider without delay. The Provider may inspect uploaded files from a technical and security perspective and may refuse to process content that is manifestly unlawful, malicious or endangers the operation of the Service.
10. AI/OCR operation, accuracy and liability
The Service may use optical character recognition (OCR), AI-based data extraction and automated processing methods. The purpose of these technologies is faster and more convenient processing of invoice data; however, by their nature, 100% accuracy cannot be guaranteed in every case. Recognition accuracy may be affected by, among other things, the quality, legibility, language and format of the uploaded document, the invoice layout, handwriting, photo quality, distortion, incomplete or damaged documents, and the issuer's custom invoice format. The User must verify the exported data before any business, accounting, tax, payment or other substantive use. The Provider assumes no liability for damage resulting from the User using the exported data without verification. Data displayed or exported by the Service does not constitute accounting, tax or financial advice approved by the Provider. The User is responsible for their own business decisions, tax returns, bookkeeping, payment processes and regulatory obligations. To the fullest extent permitted by law, the Provider excludes liability for lost profit, indirect damage, loss of business opportunity, damage resulting from failure to verify data entry, and errors occurring in the systems of the User or third parties that do not arise directly and exclusively from the Provider's culpable breach of contract. The total upper limit of the Provider's liability – except for damage caused intentionally, damage to life, physical integrity or health, and liability that cannot be excluded by law – is the amount of the subscription fee actually paid by the User in the 3 months preceding the damage event.
11. Data security, data processing and confidentiality
The Provider acknowledges that uploaded invoices may contain sensitive business information, partner data, financial data and, in some cases, personal data. The Provider treats the uploaded documents and the data extracted from them confidentially and uses them exclusively to provide, operate, debug and securely run the Service, for billing, customer support and to fulfil its legal obligations. The Provider does not sell the documents and data to third parties, does not hand them over for marketing purposes, and does not use them to train general AI models. Access by or transfer to third parties may only occur where necessary for the use of a data processor required to provide the Service, or for payment, invoicing, hosting, IT operations, customer support or compliance with a legal obligation. The Provider applies appropriate technical and organisational measures to protect the uploaded documents and exported data. Such measures may include, in particular, encrypted data transfer, permission management, access restrictions, security logging, regular backups, incident management processes and confidentiality obligations of staff with access. With respect to personal data contained in documents uploaded by the User, the User typically qualifies as the data controller and the Provider as the data processor, insofar as the Provider processes the personal data according to the User's instructions in order to provide the Service. The parties act in accordance with the applicable data protection laws, in particular the GDPR. The Provider processes personal data solely on the basis of documented instructions, to the extent necessary to provide the Service, ensures confidentiality, applies appropriate security measures, and reasonably cooperates with the User in handling data subject requests, data protection incidents and official inquiries. The detailed data processing rules are set out in the Provider's privacy notice and, where applicable, in a separate data processing agreement. The Provider retains the uploaded original documents for as long as necessary to provide the Service and, upon the User's deletion request, deletes or anonymises them in line with the retention obligations required by law, accounting, security and legitimate interest. Billing, payment and contractual data are handled by the Provider according to the applicable statutory retention periods. The Provider's privacy notice is available on the PastPay/Péntech website. The User must ensure that it has an appropriate legal basis for processing the personal data contained in the uploaded documents and, where necessary, inform its own data subjects about the processing.
12. Availability, support and modifications
The Provider makes reasonable commercial efforts to keep the Service continuously and securely available. However, the Provider does not guarantee uninterrupted, error-free operation, especially in the event of failures of third-party providers, internet connection, cloud infrastructure, the payment provider, the browser or the User's own systems. The Provider may perform maintenance, updates or security interventions. In the case of planned maintenance, the Provider strives to carry it out during low-traffic periods and to inform subscribers in advance where necessary. Customer support is available at info@pentech.hu. The Provider strives to respond to inquiries on business days within a reasonable time. Support does not cover the detailed operation of the User's own IT systems, accounting processes or third-party software, unless the parties agree otherwise. The Provider may modify the operation, interface, technical background and features of the Service. If a modification adversely affects the User's essential rights or the essential content of the Service, the Provider informs the User in advance.
13. Intellectual property
The Service, the software, the user interface, the related technology, know-how, documentation, brand name, logo and all related intellectual property are owned by the Provider or its licensors. By paying the fee, the User acquires a limited, non-exclusive, non-transferable and revocable right to use the Service for business purposes during the subscription period. The uploaded documents and their business content remain the property of the User. By uploading, the User grants the Provider a limited licence solely to the extent necessary to provide the Service, process the document, store it technically, debug and provide customer support. The User may use the exported data created by the Service for its own business purposes. Copying the Service or its essential features, benchmarking it for competitive purposes, reselling it, using it white-label or providing it as a service to third parties is prohibited without the Provider's prior written consent.
14. Complaints and disputes
The User may submit complaints related to the Service, payment, invoicing or the performance of the contract at info@pentech.hu or via the Provider's other official contact details. Please include in the complaint the User's name, company name, contact details, the subject of the complaint, the identifier of the related order or subscription, and the information supporting the complaint. The Provider examines and answers the complaint without undue delay, but no later than within 30 days. If investigating the complaint requires more time, the Provider informs the User accordingly. The parties strive to settle their disputes primarily through negotiation. If this does not lead to a result, the parties stipulate the application of Hungarian law. Hungarian courts have jurisdiction and competence – depending on the subject matter – to adjudicate disputes. As the Service is a business-purpose service offered to businesses, the rules applicable to consumer complaint forums do not apply as a general rule. If a User nevertheless qualifies as a consumer, the mandatory statutory provisions applicable to consumers prevail.
15. Final provisions
These GTC enter into force on the day of their publication on the Website and remain in force until withdrawal or amendment. The Provider may unilaterally amend the GTC, in particular in the event of legislative changes, new features, changes to the payment process, technical changes, changes to the business model or security reasons. The amended GTC enter into force upon publication or at a later date indicated by the Provider. The Provider does not retroactively modify the essential conditions of an already paid subscription period to the detriment of the User. If any provision of these GTC is invalid or unenforceable, this does not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that comes as close as possible to the economic purpose of the original provision. The Provider may transfer its rights and obligations under the contract to its affiliated company or legal successor, provided that this does not disproportionately prejudice the User's rights. The User may not transfer its rights under the contract without the Provider's prior written consent. In matters not regulated in these GTC, Hungarian law applies, in particular the Civil Code, the legislation on electronic commerce services, data protection legislation and other applicable legislation.
